Boating offers adventure, relaxation and the need for vigilance. Boat owners, whether new or experienced, often leave their vessels unattended for long periods, creating opportunities for unexpected issues to arise. A dependable, round-the-clock partner is not just a luxury, it is essential.

Boat Fix provides boaters with 24/7 monitoring and live support, much like AAA for the auto industry. No matter the boat or boat brand including pontoon and deck boats, Boat Fix offers real-time tracking, security alerts and maintenance assistance, ensuring owners stay connected to their vessels even when miles away.

A New Era In Marine Safety

Founded in 2015 by maritime enthusiast Alastair Crawford, Boat Fix delivers peace of mind to boaters nationwide. With headquarters in Southport, Conn., and operations in Charleston, S.C., the company has become a trusted name in marine safety.

At its core, Boat Fix uses telematics technology that remotely monitors and transmits data to track key boat functions, including battery voltage, GPS location and environmental conditions. Unlike conventional systems, Boat Fix also monitors high-voltage components, helping owners detect and resolve problems before they become major repairs.

Every minute of every day, the Boat Fix Command and Control Center keeps watch over thousands of boats, ensuring help is always a call away.

The Story Behind Boat Fix

Boat Fix began as a vision to blend technology with top-tier customer service. Crawford, a lifelong sailor, previously founded Sea Start, a 24/7 waterborne assistance program in the United Kingdom in 1990. After relocating to the United States, he launched Boat Fix to serve American boaters with advanced monitoring and live mechanical support.

Today, under CEO Steve Pitsos, who brings nearly a decade of experience in vehicle tracking and remote diagnostics, the company continues to innovate, expanding its services to keep boaters safe, secure and worry-free.

How Boat Fix Works

Boat Fix acts as a boat’s virtual guardian. The system continuously scans vessel conditions, alerting owners to potential issues such as low battery voltage, unauthorized movement or extreme weather.

When an alert is triggered, Boat Fix advisers respond instantly. Unlike automated messaging services, Boat Fix ensures that boaters always speak to a real person. For added support, video calls allow advisers to assess and diagnose problems remotely.

Boat Fix is compatible with any boat, whether it is a small fishing vessel, a luxury yacht or a pontoon.

How Bentley Pontoons Uses Boat Fix

Boat Fix is available to all boaters, but Bentley Pontoons has taken the partnership further by integrating the system into every new 2025 model. This means that every new Bentley Pontoon comes standard with Boat Fix pre-installed, giving owners instant access to round-the-clock monitoring and live support from the moment they take possession of their new boat.

Once activated, the system tracks battery health, GPS location and other vital statistics. If the pontoon moves outside its designated safe zone, a standard 100-yard geofence, the owner receives a live call from a Boat Fix adviser. Unlike simple app notifications, this direct communication ensures immediate action.

Bentley Pontoons’ decision to include Boat Fix in every new model underscores the value of the service for any boat owner seeking extra security and convenience.

A Smarter Approach To Boat Ownership

Boat Fix is designed not only to respond to emergencies but to prevent them. By providing real-time insights and proactive alerts, the system helps boaters maintain their vessels efficiently.

Whether heading out for a weekend cruise or leaving a boat docked for the season, Boat Fix keeps owners connected. The system offers tailored weather alerts, maintenance reminders and instant notifications, allowing boaters to take action before small issues become costly repairs.

The partnership with Bentley Pontoons highlights the industry’s trust in Boat Fix.

Using Boat Fix: A Step-By-Step Guide

New users can easily integrate Boat Fix into their boating routine:

1. Download the Boat Fix Pro App – This tool provides live data on battery voltage, GPS location and local weather conditions.
2. Activate Monitoring – Once connected, the system begins tracking and analyzing the boat’s status.
3. Receive Alerts – If an issue arises, owners get immediate calls from Boat Fix advisers, ensuring real-time solutions.
4. Access Mechanical Support – With the Emergency Mechanical Advisory Helpline, Boat Fix helps troubleshoot issues, whether they involve engine failure, electrical problems or maintenance concerns.

Why New Boaters Benefit from Boat Fix

For first-time boat owners, Boat Fix provides an extra layer of confidence. Understanding maintenance and troubleshooting can be overwhelming, but with 24/7 expert support, owners never have to figure things out alone.

Proactive alerts prevent common problems, such as dead batteries or mechanical failures, reducing frustration and repair costs. Additionally, live support during an unexpected issue ensures boaters are never stranded.

Beyond immediate assistance, Boat Fix helps preserve a boat’s long-term value through scheduled maintenance reminders and continuous monitoring.

What Boaters Need to Know

For those purchasing a new Bentley Pontoon, Boat Fix is included from the start. For others, it is available as an affordable subscription service, ensuring every boater has access to its features. Whether tracking a boat’s health remotely or calling for immediate assistance, Boat Fix delivers peace of mind.

Boat Fix is redefining boat ownership. With advanced monitoring, live support and industry recognition, the service is setting a new standard for marine safety. Whether preparing for a day on the water or securing a boat for storage, Boat Fix ensures that help is always available.